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How Much Credence Should You Put into Dental Reviews?

Posted on 7/23/2017 by Dr. Smith
Smith Dental has many great dental reviews.
These days it seems we review everything from products we buy to restaurants we visit. We give star ratings, or we write a review telling the best and worst about the business, product or service. Sometimes when you look at the reviews a business gets, you see a lot of low reviews then someone posts one giving the place a five-star rating. After that rating they were back to one or two stars. Where do you suppose those ratings came from? The real problem with reviews and ratings on the internet is that you are never really sure who wrote them.

Problems with Reviews

The main problem with reviews is that you are never sure if they were written legitimately. For example, the New York Times reported that a restaurant was scheduled to open in Chicago but had not yet opened. A man went to go to the restaurant, discovered it was closed, got mad and wrote a one star review. The restaurant hadn't even opened yet. Did he go there? Yes. Was he served? No. And on and on it goes.

Another problem with online reviews is that people are getting paid to write them. That's right. Freelance writing is a huge business these days and everyone from restaurants to products of many kinds are paying people to write five star reviews of their product, business or service. Have the people that write these reviews used the product or visited the business? No. They just wrote the review.

There are now cases of people who provide services, such as doctors and dentists, who include in the treatment agreement a clause that prohibits the patient from writing any reviews under threat of litigation. Read those agreements carefully because this may start happening more frequently. If you have any questions, or if you would like to learn more, please call us today at (503) 746-9361.

Smith Dental Forest Grove

1907 Mountain View Lane Suite 100
Forest Grove, Oregon 97116

(503) 746-9361

Forest Grove Hours

Monday & Wednesday: 7:30am - 6:30pm
Tuesday & Thursday: 8:00am - 5:00pm
Friday - Sunday: Closed

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Smith Dental | | (503) 746-9361
1907 Mountain Home Lane, Suite 100 ,Forest Grove, OR 97116


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